RETURNS

Received a faulty item?

We are sincerely sorry if you experienced any faults with your Adora London purchase. We are more than happy to assist - Please contact us before returning your item to us, so that our team can advise you of the next steps and timeframes for a refund or replacement item. A photo is always appreciated so we can speed up the process. Please Note: We are not held liable for any address errors the customer inputs at checkout. Need to exchange? Simply post your item to the address below, please include a note with the following information in your returning package: your full name, order number, the size/item you would like to exchange your item for.

Adora London HQ

3 Elm Court

Newlands Crescent

East Grinstead

West Sussex

RH191LW

"Considering a return?

As a valued Adora customer, you have a 30-day period to initiate a return or exchange from the date of receiving your package. Please note that we do not offer complimentary return shipping labels, and shipping costs are non-reimbursable. If you wish to return an item, kindly send it to the following address:"

Adora London HQ

3 Elm Court

Newlands Crescent

East Grinstead

West Sussex

RH191LW